Responsible Gaming at FB77 – Play Safe, Stay in Control

Our Commitment to Responsible Gaming

At FB77, responsible gaming is not just a policy page — it is a core part of how we operate. We genuinely care about the wellbeing of every player on our platform, and we have invested in tools, training, and processes that reflect that commitment. The FB77 responsible gaming program is designed with Bangladesh players in mind, recognizing that gaming habits and financial circumstances vary widely across our community.

Gaming is entertainment. It is meant to be enjoyable, exciting, and relaxing — not a way to solve financial problems or escape from stress. When gaming stops being fun and starts feeling like an obligation, that is a sign that something needs to change. FB77 is here to help you recognize that moment and take action before it becomes a bigger issue.

Every tool described on this page is available to all registered FB77 players at no cost. You do not need to explain yourself or justify your request. Simply contact our support team or use the settings in your account, and we will take care of the rest — quickly, confidentially, and without judgment.

Recognizing Problem Gambling

Problem gambling can affect anyone, regardless of how long they have been playing or how much they typically wager. It often develops gradually, and many players do not realize there is an issue until it has already affected their finances, relationships, or mental health. The earlier you recognize the warning signs, the easier it is to address them.

Common signs that gaming may be becoming a problem include:

• Spending more money on gaming than you originally planned or can afford.
• Chasing losses — continuing to play in an attempt to win back money you have already lost.
• Feeling anxious, irritable, or restless when you are not playing.
• Lying to family members or friends about how much time or money you spend on gaming.
• Borrowing money or selling possessions to fund your gaming activity.
• Neglecting work, studies, or family responsibilities because of gaming.
• Using gaming as a way to escape from stress, depression, or personal problems.
• Repeatedly trying to cut back on gaming but finding it difficult to do so.

If any of these signs feel familiar, please do not ignore them. Reach out to the FB77 support team or use one of the self-help tools described below. You can also speak to someone you trust — a friend, family member, or professional counselor. Taking that first step is the hardest part, and FB77 is here to support you through it.

FB77 Responsible Gaming Tools

FB77 provides a full suite of responsible gaming tools that you can activate at any time through your account settings or by contacting our support team. Here is a detailed explanation of each tool and how it works.

Deposit Limits
You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once your limit is reached, FB77 will not process any further deposits until the limit period resets. You can request to lower your deposit limit at any time, and the change takes effect immediately. Requests to increase a deposit limit are subject to a 7-day cooling-off period to protect against impulsive decisions.

Session Time Limits
Set a maximum duration for each gaming session. When your session time is reached, FB77 will display a notification and log you out automatically. This tool is particularly useful for players who lose track of time during extended play sessions.

Reality Checks
Enable periodic pop-up reminders during your gaming session that show you how long you have been playing and a summary of your net gaming activity for that session. Reality checks are available at intervals of 30 minutes, 1 hour, or 2 hours. They are a gentle nudge to pause, reflect, and decide whether you want to continue.

Loss Limits
Set a maximum amount you are willing to lose within a defined period. Once your loss limit is reached, FB77 will prevent further play until the limit period resets. Like deposit limits, loss limits can be lowered immediately but require a 7-day waiting period to increase.

Self-Exclusion
If you feel you need a more significant break from gaming, FB77 offers self-exclusion for periods of 1 month, 3 months, 6 months, 1 year, or permanently. During a self-exclusion period, your account is suspended and you will not be able to log in, deposit, or play. Self-exclusion requests are processed within 24 hours. Temporary self-exclusions cannot be reversed during the exclusion period — this is intentional, to give you the space you need.

Account Cooling-Off
If you want a short break without committing to a full self-exclusion, a cooling-off period of 24 hours, 48 hours, or 7 days is available. During a cooling-off period, your account is temporarily suspended. This is a good option if you feel you need a brief pause to reset.

Protecting Minors on FB77

FB77 is strictly an adults-only platform. You must be 18 years of age or older to register an account, make a deposit, or play any game on FB77. Age verification is a mandatory part of the registration process, and FB77 reserves the right to request additional proof of age at any time.

If you share a device with younger family members, we strongly recommend taking the following steps to prevent underage access to the FB77 platform:

• Never save your FB77 login credentials in a shared browser or device.
• Always log out of your FB77 account when you are finished playing.
• Use a device PIN or password that younger family members do not know.
• Consider using parental control software on shared devices to block access to gaming websites.
• Keep your FB77 account details — including your username, password, and any bonus codes — private and secure.

If FB77 has reason to believe that an account is being used by or on behalf of a minor, the account will be suspended immediately pending investigation. Any funds deposited by a minor will be returned to the payment source, and the account will be permanently closed.

Getting Help and Support

If you are concerned about your own gaming habits or those of someone you care about, please do not hesitate to reach out. The FB77 support team is available 24 hours a day, 7 days a week, and all responsible gaming conversations are handled with complete confidentiality.

You can contact FB77 support through:

• Live Chat: Available directly on the FB77 website and mobile app, 24/7.
• Email: [email protected] — we respond to all responsible gaming emails within 24 hours.

When you contact us about responsible gaming, our team will listen without judgment, explain all available options, and help you activate whichever tools are most appropriate for your situation. We will never try to talk you out of setting a limit or taking a break. Your decision is always respected.